Quality Management System ISO 9001:2008
ISO 9001:2015 is the internationally recognized standard for an organization’s internal Quality Management. The term 'quality' refers to all those features of a product or service which are required by the customer. An organization’s 'Quality Management' refers to an organization’s actions to ensure that its products or services satisfy its customers' quality requirements and complies with any regulations applicable to those products or services.
Benefits of ISO 9001:2015
Implementing a Quality Management System will motivate staff by defining their key roles and responsibilities.. Cost savings can be made through improved efficiency and productivity, as product or service deficiencies will be highlighted. From this, improvements can be developed, resulting in less waste, inappropriate or rejected work and fewer complaints. Customers will notice that orders are met consistently, on time and to the correct specification. This can open up the market place to increased opportunities.